DVD Box Office: information
NameDVD Box Office
Head Office Address20-160 East Beaver Creek Road Richmond Hill, ON L4B 3L4
Telephone1.888.852.9063
Fax905.709.4073
E-mail addressinfo@dvdboxoffice.com
Refund PolicyMerchandise must be factory sealed to receive a refund.
Opened items cannot be returned unless DEFECTIVE.
Defective Items will be replaced with the same Item only. NO Refunds.
ALL of the Original Packaging; Case, Booklets, Liner Notes, Bonus Discs, etc. MUST be included.
Opened items cannot be returned unless DEFECTIVE.
Defective Items will be replaced with the same Item only. NO Refunds.
ALL of the Original Packaging; Case, Booklets, Liner Notes, Bonus Discs, etc. MUST be included.
Payment OptionsWe accept Visa, Mastercard & American Express-- also Money Orders & Wire Transfers
DeliveryNext business day shipping on all in stock items. Many shipping methods are available to customers and vary in cost.
Return PolicyYour Return Shipment must be shipped within 30 days of the day your order shipped (the "Ship Date" on your invoice).
You must fill out the Return Form (on the back of your Invoice) in its entirety and include it with your Return. If you lost your Invoice, click here (http://www.dvdboxoffice.com/returns.htm) to print a Return Form.
Merchandise must be factory sealed to receive a refund.
Opened items cannot be returned unless DEFECTIVE.
Defective Items will be replaced with the same Item only. NO Refunds.
ALL of the Original Packaging; Case, Booklets, Liner Notes, Bonus Discs, etc. MUST be included.
We do NOT pay for postage on returns.
Shipping Charges are not Refundable.
International Customers are responsible for Duty Taxes and Shipping Charges if order is refused.
Promotional Items (DVDs, CDS, etc.) cannot be Returned for any reason, unless Defective.
You must fill out the Return Form (on the back of your Invoice) in its entirety and include it with your Return. If you lost your Invoice, click here (http://www.dvdboxoffice.com/returns.htm) to print a Return Form.
Merchandise must be factory sealed to receive a refund.
Opened items cannot be returned unless DEFECTIVE.
Defective Items will be replaced with the same Item only. NO Refunds.
ALL of the Original Packaging; Case, Booklets, Liner Notes, Bonus Discs, etc. MUST be included.
We do NOT pay for postage on returns.
Shipping Charges are not Refundable.
International Customers are responsible for Duty Taxes and Shipping Charges if order is refused.
Promotional Items (DVDs, CDS, etc.) cannot be Returned for any reason, unless Defective.
Cost of DeliveryShipping rates are dependant on the weight of the item you order.
Click here http://www.dvdboxoffice.com/helpSystem.aspx?type=shiprates&curr=CAD to see complete shipping breakdown, including international shipping rates.
Click here http://www.dvdboxoffice.com/helpSystem.aspx?type=shiprates&curr=CAD to see complete shipping breakdown, including international shipping rates.
Customer Reviews
Overall purchase experience
4.5 / 5
Based on
1 review
Average Ratings
Standard of service - ordering
5.0 / 5
Quality of retailer website
5.0 / 5
Standard of service - items in stock
3.0 / 5
Quality of sales service and warranty
5.0 / 5
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
submitted
11/20/08
Quality of retailer website
5.0 / 5
Standard of service - items in stock
3.0 / 5
Quality of sales service and warranty
5.0 / 5
Standard of service - ordering
5.0 / 5
Summary
Do you recommend this retailer?
No
Pages:
1
Total number of pages: 1
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