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CSN Lighting: information | |||
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| Retailer information | |
| Name | CSN Lighting |
| Head Office Address | 800 Boylston St., Suite 1600, Boston MA |
| Telephone | (800) 457-2109 |
| Fax | |
| E-mail address | service@csnlighting.com |
| Number of Stores | |
| Refund Policy | You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price, excluding outbound shipping charges and in some cases a restocking fee. All returned products must be in original condition and packaging; otherwise, additional charges may be applied. We also offer return protection for a small fee. Return protection includes a full refund with shipping and restocking fees waived. Please see our site for details. If an item looks damaged or parts are missing, please notify us. We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you. If your order is shipping by Truck Freight, or White Glove, please note the important instructions on our site. |
| Web Address | http://www.csnlighting.com |
| Payment Options | We accept American Express, Discover, MasterCard, Visa, gift certificates, checks, money orders, and cashier's checks (in U.S. dollars and drawn on a U.S. bank). We also accept purchase orders under certain terms. |
| Delivery | We deliver via ground (UPS/FedEx), truck freight, and white glove shipping. |
| Return Policy | You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price, excluding outbound shipping charges and in some cases a restocking fee. All returned products must be in original condition and packaging; otherwise, additional charges may be applied. We also offer return protection for a small fee. Return protection includes a full refund with shipping and restocking fees waived. Please see our site for details. |
| Guarantee | "We guarantee your absolute satisfaction – 100% of the time." Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them. |
| Member Card | |
| Pay by Installment | |
| Membership | Join our email list and receive weekly specials, closeout deals and overstock sales! |
| Cost of Delivery | Free shipping on all items! |
| Low Price Guarantee | We price match most of our products! |