Shop Compare >
Tech on Web > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
In reviewing this retailer you agree that it is based on your actual buying experience and that (except as fully disclosed in your review) (i) neither you nor any immediate family member is employed by the retailer; (ii) you have not received any payment or any other consideration for submitting this review; and (iii) our users may properly rely upon your review as an unbiased representation of your buying experience.
| Review by dvdirv, submitted 8/6/08. |
|
|
| Rating |   4 / 5 | | Comment | I received my items exactly as ordered and quickly. My problems with this vendor is their communication with customers.
I placed an order on Friday, Aug. 1 and only received an order confirmation shortly thereafter. I checked later in the day to discover that my item had shipped, but could not find a tracking number.
Since I knew that this order required a signature, I wanted my tracking information letting me know when I needed to be home to sign for this item. When I hadn't heard anything by Monday, I called Techonweb and they could only tell me that I would receive my tracking number in 24-48 hours. Keep in mind, that when I called it had already been 3 days.
It wasn't until early Tuesday morning that I checked on their website to discover my tracking number which informed me that my package would be delivered that very day. The tracking information also revealed that the item did not ship until Monday, although my invoice indicated a Friday shipment.
If I would have been at work, this delivery would not have been possible. I did receive the tracking email later that morning and received my package later in the day.
Although Techonweb seems to be very reliable, I wish they would improve their communication with their customers by providing more timely tracking information. |
|
| Review by jayrxlaw, submitted 7/25/08. |
|
|
| Rating |  5 / 5 | | Comment | EXCELLENT service. Quick shipping. Great price. |
|
| Review by outcoldsports, submitted 7/23/08. |
|
|
| Rating |  1 / 5 | | Comment | I ordered a voyager 855/R HDSET from Techonweb.com. When I received the item, it did not work. I called them up and was told that I would have to send the item back to them and I would have to pay for the shipping to them. If I would send it back the same way, it would cost me $25.00. I asked them why I would have to pay the shipping for an item that they sent to me defective....I was told that is just the way it is. This would make the item now MORE expensive than buying it at the store. Shame on me I guess for trying to save a few dollars. I ended up calling the manufacture directly and they gladly said they would send me a replacement. Once I received the replacement, it would include a POSTAGE PAID label and to send them the broken one. Word to the wise....deal with the manufacture directly. This company was horrible. |
|
| Review by aarating, submitted 7/21/08. |
|
|
| Rating | 5 / 5 | | Comment | Order shipped in 24 hours. Good service |
|
| Review by jonimop, submitted 7/21/08. |
|
|
| Rating | 5 / 5 | | Comment | TECHONWEB was a pleasure to deal with.
Placed my order for Belkin UPS on 7-13-08.
Order shipped on 7-14-08.
I received the order on 7-16-08.
John Pearson |
|
| Review by RDRoberts, submitted 7/19/08. |
|
|
| Rating |  3 / 5 | | Comment | Here is my story, you decide,
27 May 2008 ordered Antec P190 computer case and specified payment by personal check. Item in stock.
02 Jun 2008 my check cleared the bank. Went to web site to check order status. "Temp out". No problem, still collecting components for new build.
20 Jun 2008 sent e-mail to Techonweb. I was getting a little concerned as various other site had dropped Antec P190 from inventory. Antec site did not list case as discontinued, but I was beginning to wonder. Received prompt reply from Chris saying ETA of case 09 Jul 2008.
27 Jun 2008 cancelled order.
16 Jul 2008 e-mailed Chris at Techonweb asking as to when I might expect refund, and as an aside, Antec case no longer listed on their site.
18 Jul 2008 having not received reply (OK, Chris might be on vacation) sent another e-mail with same question to customer care department.
18 Jul 2008 received e-mail from Chris saying he was not aware of my cancellation but that the check would be in the mail shortly.
22 Jul 2008 received refund check as promised.
|
|
| Review by lee libman, submitted 7/18/08. |
|
|
| Rating | 5 / 5 | | Comment | website easy to navigate
best price by far
ordered 7/4 received 7/7
Covered all the bases |
|
| Review by uncledok, submitted 7/11/08. |
|
|
| Rating | 5 / 5 | | Comment | bought and paid for product using paypal at 4pm
monday, product was delivered before noon the next day using fedex ground, was using product less than 20hrs after paying for it, AWESOME |
|
| Review by bweybrecht, submitted 7/6/08. |
|
|
| Rating | 4 / 5 | | Comment | Item was received in a few days. No problems with the product. The only issue I had with them is related to their acceptance of credit cards. I always use Single use credit cards when purchasing online (B.O.A. Shopsafe, Discover deskshop). When you place an order, they do a pre-approval of the card. When they get ready to ship the order, they charge the card for the full amount. The problem is that their pre-approval uses a different merchant name/ID than the actual sale. The pre-approval name used said PAYPAL, the actual order used Tech on Web. Not sure why the different merchant names, but the rep that called to tell me "your credit card is no good" wasn't exactly polite when I asked if they might have used a different merchant name for the pre-auth. I would have let it go, but they sent me a link asking me to do a review of them, and never bothered to call me to discuss what happened during the order process as I had requested. |
|
| Review by bocoop, submitted 6/25/08. |
|
|
| Rating | 4 / 5 | | Comment | I had originally thought this was an Asus eee PC 4G, not the 4G Surf because the description was not obvious enough (ASUS COMPUTER INTL - EEE 4G PUR WHT NB 7W-512MB 4GB FL WLS LNX SRF). As you can see there is an SRF at the end to indicate Surf. Even though it does not have a webcam or the longer lasting battery, it is still a good deal. The keyboard is smaller than other laptops, and the screen is tiny, but I still like it for its compact size and nice performance. I can easily carry this around anywhere and have it when I need it. It can even be connected to external monitor/keyboard/mouse. The pre-installed Linux has a user-friendly interface and some useful applications. I would like to see more programs available from the install menu in the future. All in all, it is a cute, cheap, and handy PC.
The package was shipped out very quickly and arrived around the next day. |
|
| Review by SwingCorey, submitted 6/10/08. |
|
|
| Rating | 5 / 5 | | Comment | This was my second time ordering desktop memory from TechOnWeb. Each time, I have been impressed with the quality of product, the speed and quality of shipping, and the price (especially with rebated offered directly from HP).
Will definitely shop with them again. |
|
| Review by dpolage, submitted 6/4/08. |
|
|
| Rating | 5 / 5 | | Comment | Recieved the order in timely fashion. Item received was exactly as described. Would buy from them again. |
|
| Review by blackswan, submitted 5/6/08. |
|
|
| Rating | 5 / 5 | | Comment | I have just had one of the most pleasant shopping experience with them, a team of pro - top products, perfect communication, marketing, shipping times and price. I really save them as No.1 favorite for online business with USA. 5* |
|
| Review by techracer, submitted 5/5/08. |
|
|
| Rating | 5 / 5 | | Comment | Perfect transaction. Couldn't be happier. |
|
| Review by cdeen2000, submitted 5/3/08. |
|
|
| Rating | 5 / 5 | | Comment | Their website is very easy to use, and placing an order was a snap! The printer I received is exactly as described, and works perfectly!! I ordered the printer on April 26th and received it on May 1st. Very Fast shipping!! I would HIGHLY RECOMMEND this seller!! Thank you TechonWeb for a very smooth sale!! |
|
| Review by Attritor27, submitted 5/1/08. |
|
|
| Rating | 5 / 5 | | Comment | My experience with Techonweb was excellent. They had the best price on a Sony Vaio laptop, shipping was free, shipping was fast, and the laptop arrived exactly as described. E-mail notifications for order confirmation and tracking numbers were also sent promptly. I would definitely purchase from Techonweb again. |
|
| Review by alanme44, submitted 4/21/08. |
|
|
| Rating | 1 / 5 | | Comment | Easy from start to finish. Item received faster than expected without any problems. |
|
| Review by Gabby24hrs, submitted 4/16/08. |
|
|
| Rating | 1 / 5 | | Comment | I ordered a Epson Perfection V700 Photo Flatbed Scanner. The shipment was superfast but it did not work. Our IT worked for three hours trying to solve the problem with no luck. Called TechonWeb and they said they would not exchange the brandnew printer! It has never been used because IT DOES NOT WORK! They told us to contact Epson. |
|
| Review by limer, submitted 4/16/08. |
|
|
| Rating | 5 / 5 | | Comment | I'd never used techonweb until this order and I pleased with the transaction. I found the lowest price through a pricing engine and after looking at their rating, decided to give them a shot. I have no regrets and would do business with them again. |
|
| Review by alexr10, submitted 4/15/08. |
|
|
| Rating | 5 / 5 | | Comment | TECHONWEB got my order shipped out extremely fast(same day!), there were no problems paying, and I recieved exactly what I ordered. |
|
| Review by wolato, submitted 4/14/08. |
|
|
| Rating | 5 / 5 | | Comment | Super awesome! I receive my order on time and the package is really carefully packed !!! |
|
| Review by audscott, submitted 4/12/08. |
|
|
| Rating | 5 / 5 | | Comment | Best price on the net for a PLantronics Voyager 855 head-set. Site is easy to navigate - instant order confirmation and shipping confirmation a couple of days later.
Product exactly as advertised, new/retail box. |
|
| Review by Tev41, submitted 3/31/08. |
|
|
| Rating | 5 / 5 | | Comment | I had never used these folks before, so I was a bit hesitant. However, they had a hard to find item at a good price (free shipping, too!). Order was processed right away, shipped quickly and arrived in a timely fashion. Good communication all along the way. Overall, a very pleasant transaction. Well done, TechonWeb. |
|
| Review by equanimist, submitted 3/21/08. |
|
|
| Rating | 1 / 5 | | Comment | I placed an order with Techonweb on 03/20/2008. The following day, Ramero rang and rudely announced that he was calling from the Techonweb fraud department. He demanded information and threatened to cancel my order unless I provided such. When pressed to tell me what looked fraudulent about my order, he admitted that there was nothing evidently fraudulent about it. Indeed, my address and phone number are on file with my bank. Ramero, who might just as well be some fisher, refused to appologize for his attitude and placed me on hold! I hung up. Don't stand for this kind of treatment. Don't buy from Techonweb. |
|
| Review by agarsten, submitted 3/20/08. |
|
|
| Rating | 5 / 5 | | Comment | Best total price (with tax & ship), extremely fast ship. |
|
| Review by LFRANGE, submitted 3/17/08. |
|
|
| Rating | 5 / 5 | | Comment | I WILL DO BUSINESS AGAIN. GREAT CUSTOMER SERVICE. I RECEIVED AN ORDER CONFIRMATION WHEN ORDER WAS PLACED AND I ALSO RECEIVED AN EMAIL WHEN THE ITEM WAS SHIPPED ALONG WITH SHIPPING CONFIRMATION.
THANK YOU LORRAINE |
|
| Review by peabody59, submitted 3/11/08. |
|
|
| Rating | 5 / 5 | | Comment | Item was shipped quickly and was exactly as described. I searched many different sites and found the best price at this retailer. |
|
Details on the retailer